1. Who we are
Baashir Advisory Group Limited ("Baashir", "we", "us", or "our") operates the website baashir.com.hk and related advisory, educational, and technology services from Hong Kong. We are an independent Shariah and strategic advisory firm — not a bank, not SFC-licensed, and not an insurance intermediary.
2. Scope of this policy
This policy applies to personal data we collect through:
- Contact and enquiry forms on baashir.com.hk
- Service bookings (Zakat, Nikah, wills, enterprise advisory, and similar)
- Newsletter and marketing waitlist sign-ups
- Technology product waitlists and early-access requests
- Overseas property enquiry forms
- Educational calculators (Zakat, Faraid/inheritance, and related tools)
- AI-assisted chat or form inputs on our website or connected tools
- Email, WhatsApp, phone, or in-person communications with our team
3. Data we collect
Depending on how you interact with us, we may collect:
- Identity & contact: name, email, phone, organisation, job title, and preferred language
- Enquiry & service details: messages, service selections, booking dates, and case notes you provide
- Financial & family information: assets, liabilities, income, inheritance details, or corporate structures — only where relevant to a service you request (e.g. Zakat calculation, Faraid scenarios, Sukuk screening context)
- Property interests: budget, location preferences, and timeline for overseas property introductions
- Technology inputs: text you submit to calculators, screening tools, or AI assistants
- Technical data: IP address, browser type, device information, and basic server logs
- Payment-related data: billing name and invoice references (we do not store full card numbers on our servers)
- Communications: records of emails, messages, and call notes needed to deliver services
4. How we use your data
We use personal data for clear, limited purposes:
- To respond to enquiries and provide the advisory or educational services you request
- To manage bookings, confirmations, certificates, and follow-up communications
- To operate calculators and tools you choose to use (including saving inputs only where a feature explicitly requires it)
- To send newsletters or updates where you have opted in, and to honour unsubscribe requests
- To improve website security, performance, and user experience
- To comply with applicable Hong Kong law and reasonable record-keeping obligations
5. Legal bases and consent
Under Hong Kong's Personal Data (Privacy) Ordinance (Cap. 486), we rely on one or more of the following, depending on context:
- Contractual necessity: processing needed to deliver a service you have booked or requested
- Legitimate interests: operating our website securely, improving services, and managing ordinary business correspondence — balanced against your privacy rights
- Consent: for optional marketing, certain cookies, and any processing where we ask for your explicit agreement
- Legal obligation: where retention or disclosure is required by applicable law
6. Sharing and processors
We do not sell personal data. We may share data with trusted processors who help us operate our business, under appropriate confidentiality and security arrangements:
- Email delivery providers — to send confirmations, certificates, and newsletters you have requested
- Website hosting and infrastructure — to run baashir.com.hk and related applications
- Payment processors — where you pay for a service (they handle card data under their own policies)
- Professional advisers — lawyers or accountants, only where necessary and proportionate
- Overseas property partners — only with your knowledge, and only for introductions you have asked us to make (properties outside Hong Kong)
7. Cookies and language preference
We use a small number of cookies and similar technologies:
- baashir_lang — stores your language preference (English, 繁體中文, العربية, or اردو) for up to one year
- Session cookies — essential for basic site operation and form security
- Cookie consent — a local browser flag so we do not repeatedly show the cookie notice
- We do not use invasive third-party advertising trackers. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.
8. Retention
We keep personal data only as long as needed for the purposes above, then delete or anonymise it unless a longer period is required for legal, tax, or dispute-resolution reasons. Typical periods: active client files for the duration of the engagement plus a reasonable archive period; marketing lists until you unsubscribe; server logs for a limited operational window. Calculator inputs are generally not retained unless you submit a form or book a service.
9. Security
We apply reasonable technical and organisational measures — access controls, encrypted connections (HTTPS), and staff confidentiality expectations. No online system is completely secure; please avoid sending highly sensitive information through unsecured channels. If you believe your data has been compromised, contact us promptly.
10. Your rights under PDPO
Subject to Hong Kong law, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for optional marketing at any time
- Object to certain processing based on legitimate interests, where applicable
- Lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD)
- We may need to verify your identity before responding. We aim to reply within a reasonable timeframe.
11. Children
Our services are directed at adults and organisations. We do not knowingly collect personal data from children under 18 without appropriate parental or guardian involvement. If you believe a child has provided data to us, please contact us so we can review and delete it where appropriate.
12. International transfers
We are based in Hong Kong. Some processors or partners may store or process data outside Hong Kong (for example, cloud hosting or overseas property introductions). Where this occurs, we take reasonable steps to ensure appropriate safeguards consistent with PDPO requirements.
13. Contact us
For privacy questions, access requests, or corrections, contact:
Email: info@baashir.com.hk
Phone: +852 4421 8514
Address: 11F, 133 Wai Yip Street, Kwun Tong, Hong Kong
14. Updates to this policy
We may update this policy to reflect changes in our services, technology, or Hong Kong privacy law. The "Last updated" date at the top of this page will change when we publish revisions. Continued use of the website after an update means you accept the revised policy, to the extent permitted by law.